How Time Bank volunteers safely accompany seniors to medical appointments.
Hospital visits can be overwhelming for seniors — long queues, unfamiliar corridors, and medical jargon. Time Bank volunteers trained in elder sensitivity make these journeys manageable and dignified.
Before the visit, confirm the appointment time, carry a list of current medications, and ensure the beneficiary has their ID and insurance documents. During the visit, take notes on the doctor's instructions and schedule follow-up appointments if needed.
Always maintain confidentiality and report any safeguarding concerns to the Safeguarding Committee immediately.